A snapshot for Newfoundland and Labrador
You can see the operations centre. You still cannot see the kitchen table.
WebEOC and a province-wide alert system give you a powerful command view. They tell you what the agencies are doing. They do not tell you who is alone on the Burin tonight, who needs oxygen and has lost power, or which town's emergency plan is a binder on a shelf nobody has opened since 2019. That gap is where people get hurt. CIVIC by GNOSIS Ethical Intelligence closes it.
The way it is now
The picture is bad, and everyone in the room knows it.
- During Hurricane Fiona, first-aid calls waited while crews cleared fridges, because nobody could see and rank need at the household level.
- The 2026 Auditor General found towns with no written, reviewed emergency plan. Many plans live on paper, out of date, never tested.
- In an event, the province flies on agency reports. The resident, the most important sensor you have, stays invisible until they dial 911.
- Communication runs one way, after the fact. There is no shared, verifiable record of who decided what, when, and why.
What you already have, or are about to buy
WebEOC and province-wide alerting are strong. They also stop early.
WebEOC
The inter-agency common operating picture. Resource and task tracking at the operations centre. The coordination backbone.
Province-wide alerting
One-to-many push to phones and broadcast. Reach at scale for the moment seconds matter most.
Both are worth having. Both stop at the operations centre and the broadcast tower. Neither one reaches into the household, and neither one remembers. That is the missing piece.
The missing piece
CIVIC is the layer below the operations centre and beneath the alert.
Residents and towns feed CIVIC the ground truth. CIVIC fuses it upward into your WebEOC dashboard and the Director and ADM console. Every action writes to a hash-chained, signed record. WebEOC tells you what agencies did. The alert tells people to leave. CIVIC tells you who is still in the house, hands it to the system you already run, and keeps an evidence-grade record of every call you made.
See the household
Triage and check-ins turn every resident into a live sensor, ranked by who is hurt first.
Make every town plan real
The EPP builder closes the exact gap the Auditor General named, town by town.
Hold a verifiable record
A hash-chained ledger gives you the answer ready for the inquiry that always follows.
For the community
What every resident holds, free, in their hand.
Household emergency plan
Addresses, evacuation routes, muster points, and utility shut-offs held in one place.
Why it matters: The plan exists before the storm, not scribbled during it.
Live threat map
Wildfire perimeters and weather alerts drawn live, with prompts based on how close the danger is.
Why it matters: People act on what is near their door, not a province-wide warning.
I need help triage
Three taps capture priority, who is in the house, and the exact need: medical, transport, supplies.
Why it matters: A first-aid call never again waits behind someone's freezer being cleared.
Check in safe
One tap marks a household safe and notifies their out-of-province family.
Why it matters: Cuts the flood of panic calls that jams 911 in the first hour.
Capability registry
Neighbours list what they can lend: trailers, chainsaws, ATVs, medical training.
Why it matters: The first responder is the neighbour, so put their help on the map.
Household and animal dossier
Medications, mobility needs, and animals stored for the responder who arrives.
Why it matters: Crews show up already knowing the oxygen, the wheelchair, the two dogs.
Secure sign-in
Two-factor email codes with trusted devices.
Why it matters: This is people's medical and location data, so it is treated that way.
For the ADM and the Director
The console we curated for the province.
Director command dashboard
Live triage queue, active incidents, and provincial resource routing in one operational seat.
Why it matters: See provincial need in priority order, as it happens.
ADM strategic dashboard
Coverage, adoption velocity, and progress against the Auditor General baseline.
Why it matters: Show, with numbers, that the province is closing the gap the 2026 report named.
WebEOC fusion bridge
A connector built to push CIVIC incident state into your WebEOC picture, running in preview until NLEMA provisions credentials.
Why it matters: It is designed to feed the system you already run, not replace it.
Provincial triage queue
P1 to P4 help requests across every town, ranked by medical urgency and vulnerability.
Why it matters: Route scarce crews to the people who will be hurt first.
Provincial coverage map
Enrollment and plan-approval status across all seven regions.
Why it matters: One glance shows which towns are exposed tonight.
Override directives (Emergency Services Act s. 9)
Issue a provincial evacuation order directly when a council cannot or will not act.
Why it matters: The authority is already yours. Now the tool matches it.
Live hazard summary
CWFIS wildfire, ECCC weather, and Hurricane Centre feeds gathered in one pane.
Why it matters: Federal hazard data and household reality on a single screen.
Decision ledger
A read-only, hash-chained, signed record of every provincial and municipal action.
Why it matters: When the inquiry comes, the record is already verifiable.
Language and Indigenous support
A language layer for Innu-aimun, Inuttitut, French, and English, to be finalized with local nations.
Why it matters: An alert nobody can read is not an alert.
For the town
Preparedness, supports, and communication that are actually ready.
EPP builder, mapped to the AG 2026 seven criteria
Assembles a council-adoptable emergency plan from real household and hazard data.
Why it matters: Turns the binder on the shelf into a living, compliant plan.
Annual review and drill logs
Reviews auto-stamp every twelve months and every test alert is logged as a drill.
Why it matters: The plan stays current and the proof of practice writes itself.
Readiness overview
A preparedness score against the AG criteria with the gaps named out loud.
Why it matters: The coordinator knows what is missing before it matters.
Incident command and after-action reports
Open and close municipal incidents, with an after-action report required and logged.
Why it matters: Every event teaches the next one, on the record.
Broadcast alert composer
Multi-channel alerts tied to an incident, with author and time stamped.
Why it matters: The right message, to the right town, with proof it went out.
Mutual-aid matching
The coordinator sees the capability registry and household needs side by side.
Why it matters: Match a town's own resources to the people who need them.
Try it tonight
Walk the whole chain in one sign-in.
The demo seats are live: the Director, the ADM, a town coordinator, and a resident. One screen-share walks the full path, from a household tapping I need help to the provincial triage queue to a directive on the record. What you walk is the live platform, with the WebEOC bridge in preview until provincial credentials are provisioned.
Built in Newfoundland and Labrador. Free for every household. CIVIC by GNOSIS.